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Streamlining Access & Saving BART Over $300K Annually
UX CASE STUDY
I redesigned the internal System Access process to improve the UX, making it easier to navigate and reducing the need for restarts or delays—with the potential to save significant time and over $300K annually for BART.



Making BART's Employee Handbook Easy to Use
UX WRITING CASE STUDY
By improving the readability, information architecture, and overall usability of BART's employee handbook, I'm making it a more accessible and easy-to-navigate resource for employees.
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